Shipping policy

Last Updated: May 12, 2026

At AETHEL, we travel the world to find the most noble and refined essentials for your companion. To ensure you receive the finest quality directly from our global partners, we have optimized our logistics to be as efficient as possible.

1. Order Processing

  • All orders are processed within 1-3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • Once your order is processed, you will receive a confirmation email with your tracking number.

2. Shipping Rates & Delivery Estimates

We are pleased to offer Tracked International Shipping to our global community.

  • Standard Shipping: Estimated 7-15 business days.

  • Shipping Cost: [Free Shipping on all orders / or Insert Flat Rate]

  • Please note that delivery dates are estimates and may vary due to carrier delays or customs processing.

3. Shipment Confirmation & Order Tracking

  • You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped.

  • The tracking number will be active within 24-48 hours. You can track your noble selection directly through our "Track Your Order" page.

4. Customs, Duties, and Taxes

  • AETHEL is not responsible for any customs and taxes applied to your order.

  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

  • AETHEL is liable for any products damaged or lost during shipping.

  • If you received your order damaged, please contact us at rladudcks5477@gmail.com immediately with photos of the packaging and the product.